MS. LOCK: | [Phone rings] Hello? |
MR. BURR: | Hello, Ms. Lock. This is Jack Burr. |
MS. LOCK: | Uh, Mr. Burr ... in Apartment 205? |
MR. BURR: | No, in Apartment 305. |
MS. LOCK: | Oh, yes. What can I do for you? Does your refrigerator need fixing again? |
MR. BURR: | No, it's the oven this time. |
MS. LOCK: | Oh, so what's wrong with it? |
MR. BURR: | Well, I think the temperature control needs to be checked. Everything I try to cook gets burned. |
MS. LOCK: | Really? OK, I'll have someone look at it right away. |
MR. BURR: | Thanks a lot, Ms. Lock. |
MS. LOCK: | Uh, by the way, Mr. Burr, are you sure it's the oven and not your cooking? [Phone rings again] Hello? |
MRS. HARRIS: | Hello. Is this the manager? |
MS. LOCK: | Yes, this is Ms. Lock. |
MRS. HARRIS: | This is Mrs. Harris in Apartment 216. |
MS. LOCK: | Yes. How can I help you, Mrs. Harris? |
MRS. HARRIS: | I'm having a problem |
MS. LOCK: | What sort of problem? |
MRS. HARRIS: | With the electricity. |
MS. LOCK: | What sort of problem with the electricity? |
MRS. HARRIS: | Well, I don't seem to have any. |
MS. LOCK: | I see. Do you mean for the lights or is it the appliances, too? |
MRS. HARRIS: | Let me check ... [Refrigerator door opens] No, the refrigerator is OK, so it must be just the lights |
MS. LOCK: | I guess something must be wrong with the fuse box. I'll come up and have a look at it right away. |
MRS. HARRIS: | |
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